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Round-the-clock CTRM system management to streamline your business.
Managing your CTRM application and environment is a complex, ever-evolving task that can heavily burden in-house staff. And when employees are busy putting out fires, they don’t have time for more strategic tasks that drive business growth.
Our innovative CTRM Managed Services model connects you with always-available professionals who have built and managed countless CTRM instances worldwide. Adopt an industry-first approach to support, supplement, and augment your CTRM operations and:
Gain on-demand access to a global team of experts.
Quickly solve issues and identify powerful optimizations.
Free-up critical internal resources to focus on what counts.
Our Managed Services are designed to provide round-the-clock management of your CTRM infrastructure and critical application functions. Our top-flight CTRM experts draw on their hard-won insights and best practices to ensure reliable, high performance operations.
Backed by an industry-leading, one-of-a-kind Service Level Agreement (SLA), we offer comprehensive monitoring and support of your CTRM application and business processes. Acting as a proactive extension of your team, we personalize your services to achieve:
24/7/365 system monitoring to identify issues before users do.
Greater reliability and performance at a lower cost.
Increased elasticity and scalability so you can pivot and grow.
The practical benefits of CTRM Managed Services range from 99.9% uptime of your critical operations, to more integrated back, middle, and front office efforts. Combining cloud technology and deep expertise, we bring your infrastructure and support together to provide increased reliability and performance at a lower cost than traditional approaches.
The many advantages of ongoing, dedicated system monitoring and maintenance add up to significant cost savings and business growth.
Performance: Experts utilize CTRM application and infrastructure insights and best practices to ensure reliable, high performance operations. Enjoy the fastest, most flexible implementation of your system while we proactively fix any issues in availability, connectivity, and more..
Security: 24/7/365 system monitoring includes advanced threat detection, secure data storage, and a robust disaster recovery plan. Safeguard your business data and private information with world-class managed security services.
Cost Savings: Reduce management costs, avoid high-priced, long-term consulting contracts, and accelerate time-to-value for your CTRM investment with more effective operations.
Business Growth: Rapidly develop and deploy custom functionality, free-up internal staff to focus on what counts, and seize new business opportunities without delay.
Industry-First SLA: Take advantage of a customized Service Level Agreement written in plain language and based on actual CTRM system expectations.
We proactively identify and fix any functional problems or performance related issues to ensure your CTRM processes run smoothly. We also promptly respond to all user requests through a JIRA ticketing system. And periodic maintenance covers uptake of important patches, server storage and database log cleanups, as-needed integrations and configurations, and more.
Your customized CTRM Managed Services SLA includes full support for your current application — on site or remotely. We tailor our services and expertise to your application and business process monitoring and support needs.
Application Availability
Server Manager Monitoring
Interface Monitoring
Data Archival Support
SMTP/ DB Mail Configuration
and more
User Defined Process Support
Valuation and Settlement Process Support
ICE, PnL, MtM, and other risk-related reports
and more