Bringing you a new model for CTRM optimization, extensibility and round-the-clock support worldwide. Get more, do more and perform better with top-flight CTRM experts deployed in a relationship model, versus a consulting-only engagement. Leverage our team as your own as a seamless compliment to your team.
Getting more from your CTRM investment requires more than just the basic know-how. It’s developed over time from building and managing dozens instances all over the world. This depth of knowledge is held by only a few, and we have many of these superhero experts, on-demand.
Full support for your current CTRM application—on site or remotely
Proactive identification of any functional problems or performance related issues
Prompt response and resolution of all user tickets
Assistance and expert analysis in developing client test cases
Full enhancement work, including testing, production environment promotion, and incident resolution
Coordination with Business Users and IT team to ensure application uptime
Our head is in the clouds, quite literally. In addition to being elite CTRM champions, we also know the Cloud and all the ways it can benefit your business. Armed with our best practices, out-of-the-box thinking, and a flair for technological wizardry, we can handle anything from an upgrade, to a full migration or deployment. From start to finish, we have you covered.
What the Cloud CTRM Services can do for you:
Combine deep cloud expertise with unmatched CTRM architectural experience to give you the fastest, most secure, and most flexible cloud implementation of your CTRM
Customized scalable cloud solutions, based on your CTRM database size and number of users to ensure optimal performance of your CTRM application
Provide fault-resilient ‘always on’ cloud solution to ensure 99.9% availability of mission-critical CTRM operations
Daily monitoring of cloud resources to identify and fix any issues in availability, connectivity, and performance of CTRM and EOD processes
Periodic maintenance activities, including uptake of important patches, cleanup of server storage, and cleanup of database logs, etc.
It’s all about being efficient, right? We think so, too. That’s why we function as an extension of your team, managing and monitoring, to free up those critical internal resources, so your team can focus on what matters most.
Managed Services for your CTRM is the ideal way to unite all your back, middle, and front office efforts. And when the inevitable ‘potholes’ surface, we’ll leverage the brightest minds in the business to solve them, often before you ever even know they are happening. It’s an instant win.
Why Managed Services is your power play:
Daily monitoring of :
Quick resolution of issues identified to ensure business-as-usual operations during business hours
Periodic maintenance activities like clearing of Grid Logs
Archival of data intensive tables such as valuation detail, etc., for better performance
Daily status reports with details of the issues encountered, and the current status of the process run in CTRM
To outsource, or not to outsource—that is the question. We’re here to help you answer that by giving you all the tools to decide whether the time is right for you.
Whether you need growth to meet the increasing demands of your business, or you just need a helping hand to reach your current goals, you can count on our support. You’ll find our monthly plans are flexible to your needs, while still delivering best-in-class performance.
If you need your business needs to:
Reduce management costs, alleviating the need for high-priced, long-term consulting contracts
Adopt an industry-first approach to support, supplement, and augment your existing CTRM operations
Utilize top talent in the fields of credit, logistics, trading, accounting and risk management
Accelerate time-to-value for your CTRM investment with more effective operations
Tap into on-demand application experts to rapidly develop and deploy custom reports, triggers, extensions, and other functionality to propel your business
Secure a custom blend of functional and technical consultant hours, specifically tailored to your needs
Scale up as needed for new business initiatives with an aggressive cost model